Shipping policy
It's important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout.
notification when your order has shipped.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
You can list out the ZIP/postal codes you service and/or consider embedding a map here so customers can easily see if they are within your local delivery range.
We offer international shipping to the most countries.
is not responsible for these charges if they are applied and are your responsibility as the customer.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.
Please allow 48 hours for the tracking information to become available.
name and order number, and we will look into it for you.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their
policy and communicate it to your customers here.
Refunds, returns, and exchanges
Summarize your return policy here and link out to your full return policy page if you have one.
amount minus the shipping costs for the return.
number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.